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WHY IS MY ORDER TAKING SO LONG TO ARRIVE?

 

Most of the products in our store are made and designed by hand and may take an additional 3 days to a week before it is ready to dispatch.

FROM WHERE DO YOU SHIP?

 

All products are dispatched from London, United Kingdom.

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HOW LONG WILL IT TAKE TO RECIEVE MY ORDER?

 

All of our goods are shipped via ROYAL MAIL and are expected to arrive within 3 - 5 business days after being dispatched. For orders dispatched outside of the UK it will take approximately a week for your order to arrive after it has been dispatched.

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WHICH METHODS OF PAYMENT CAN I USE?

 

We accept payments via Visa, Mastercard, American Express and PayPal.

WHAT IS THE COST FOR DELIVERY?

 

All orders incur a minimum delivery charge of £4.95. This ensures that the items can be packaged to the best standards and arrive safely and on time.

IS IT SAFE TO ORDER ONLINE?

 

Bay & Cents believes that customer security is of utmost importance and we do not store card details nor share any customer details with third parties. If you do not wish to enter your card details directly, transactions can be made through PayPal, recognised by us as one of the most trusted payment solutions for safe online shopping.

CUSTOMER SERVICE

FAQ

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